Ceepos – easy and efficient web payments for public organizations
An increasing number of residents expect modern public services from their home towns. Nowadays modern often means digital: submitting information or transferring money no matter where you are physically located.
Municipalities cannot afford to fall behind in the development of online services. Online payments offer a wealth of opportunities for municipalities of all sizes improving the availability of their services and decreasing manual work in their administration.
Municipalities’ competition over residents in remote areas is getting tougher all the time. The municipalities that genuinely develop their services with residents needs in mind will turn out to be the winners in this game. The possibility to pay public service fees online 24/7 will serve well the existing population and help attracting newcomers to the region.
Web shop also provides increased visibility for public services. What a better way to browse what the new home town has to offer than go through their service selection online?
Boost efficiency and service quality
Ceepos web payment solutions always include automation designed to reduce both manual work and risk of errors in financial management and accounting. As a result, less time is spent on processing payments, the municipality can eliminate unnecessary expenses and the personnel can focus on their most important task: serving their customers.
“We set out to rationalize the municipality’s operations. Our various departments used to carry out a lot of manual invoicing, which we no longer need to do thanks to the online store.”
Sari Tampio, Procurement Coordinator, the municipality of Tuusula
Ceepos web payment solutions are constantly developed to provide the newest and most popular payment methods. The system provides a single, centralized and secure location where to store the payment data and monitor purchases.
One easy channel for all online payments
Providing public services and collecting fees online can be executed many different ways. Ceepos web payment solutions are designed specifically for public sector needs and can be integrated to various third-party systems according to the needs of individual municipalities.
A municipality may want to collect payments of specific services by simply sending payment links via email. Whereas some municipalities want to build a whole web shop where variety of their services are available as products that can be paid online.
Web shop serves well especially with services that require submitting personal information through a form or booking a resource. The customer can submit the required data or book their preferred time in the web shop calendar without sending any emails or making phone calls.
CPU has a long history of helping municipalities in Finland develop and optimize their payment processes. Now we are ready to introduce our solutions to the public sector in Norway.
Read more about our pilot search in Norway.
Are you interested to hear more?
Feel free to leave us your contact details without commitments and we will get back to you!